Articles about Communications
Using a Client Service Extranet for Efficient Online Collaboration
Efficient collaboration with clients is essential for any service firm. Traditionally, collaboration has focused on face-to-face meetings, supported by email to share work in progress. Over the past several years, a new tool has grown in populari [more]
Caller ID of Death
As a broker, there is an unwritten rule that you don't steal clients from a co-worker because we all work on commission. Our office phone system works in such a way that if a desk is unmanned, the call will be transferred to another desk until it is [more]
Communicating with WiFi
Many people seem to think that WiFi technology is reserved purely for wireless broadband internet access, but in actual fact, it has been put to many other purposes as well. For example, [more]
Tips on Purchasing Business Phone Systems
After recently updating our office phone system, I have a few pieces of advice to share about purchasing an office phone system. We thought we did enough research to make this a simple purchase and installation, but found out later that we really ha [more]
Speakerphone Embarrassment
A few weeks ago, I was talking to one of my co-workers about several projects we had been working on in the past few months. I put her on speakerphone so that I could have both hands free for pulling up data on my desk PC. A few minutes later, anoth [more]
VOIP - Hype or the future of the telephone?
Since the start of the Internet, sourcing news on voice over IP got a lot easier. There were times you had go to a library in order to attain somewhat relevant to voice over IP - Do you remember? Not a very convenient condition, am I right? Today th [more]
The Six Rules of Effective Communication
Effective communication is vital if you wish people to understand your viewpoint. It becomes even more crucial in professional settings, as fierce competition means that customers must be convinced that your products are superior to your rival's. Un [more]
5 Reasons Your Business Should Switch to VoIP
Today, many businesses are choosing to unplug and go with VoIP technology. There are many advantages for using VoIP including cost effectiveness, greater productivity, and the incorporation of data, audio, and video all intertwined in one program. H [more]
Can You Hear Me Now?
I'm sure you've seen the cellular phone commercial, two customers are on cell phones and one says, "Can you hear me now?" takes a step back and repeats, "Can you hear me now?" While commercials like that make us laugh, the truth is that as telecommu [more]
VoIP: A Constantly Improving Technology
VoIP internet telephony has been a usable communication technology for many years now, but it is only recently that it has become a mainstream communication tool for both residential [more]
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